We are delighted to announce that Hahn Cargo Services GmbH (HCS) have chosen the Hermes air cargo management system to run their warehouse at Frankfurt-Hahn airport. HCS had used Hermes before when they were run by Fraport Cargo Services (FCS) so when they were looking for a system to support their main customer Silk Way Airlines/Silk Way West Airlines, Hermes was the obvious choice.
Other benefits of choosing Hermes are its ability to use real- time Freight Status Update (FSU) messaging, fully integrated accounting and intelligent service management of cargo and documentation processes. Hermes also provides HCS with core business data that will also allow them to effectively analyse their own business and performance.
Initial staff training took place at our UK headquarters recently and the system went live a few weeks later. Bernd Jung, IT Manager at HCS said, "The Hermes team were friendly and very competent and during the implementation we learned a lot about different airfreight processes and picked up some useful IT techniques. We would not hesitate to recommend Hermes and are looking forward to working with them for many years to come."
Simon Elmore, Project Director at Hermes said, "The implementation at HCS went extremely well. The HCS team had already done a lot of the groundwork before we arrived onsite, including the bar coding of their warehouse, a large amount of the configuration of the system and a core team of warehouse and documentation staff were ready and up for the challenge. All in all this was a very successful Hermes go live and we are very pleased to welcome HCS to the Hermes family".
About Hermes: Operating in air cargo terminals, warehouses and hubs, the Hermes cargo management IT system is used by air cargo ground handlers worldwide. Designed by our team of experts, Hermes is built with the specific needs of air cargo handlers in mind. Our system readily handles anything from perishables to dangerous goods whilst embracing the latest technology available.